Privacy Policy

Last Updated: October 26, 2023

1. Introduction

At Shrinidhi Machine Tools, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or providing your information to us, you accept and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number)
Business information (company name, job title)
Billing and payment information
Shipping and delivery addresses
Communication preferences
Technical information (IP address, browser type, device information)

How We Collect Information

Directly from you when you create an account or place an order
Automatically through cookies and similar technologies
From third-party service providers and business partners
Through communications with our customer service team

3. How We Use Your Information

Primary Uses

Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations and shipping notifications
Manage your account and preferences
Process payments and prevent fraudulent transactions

Additional Uses

Improve our products, services, and website functionality
Send marketing communications (with your consent)
Conduct research and analysis to enhance our business
Comply with legal obligations and protect our rights

5. Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure servers and network infrastructure
Regular security assessments and updates
Access controls and authentication procedures

Your Responsibilities

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

6. Your Rights and Choices

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability (receive your data in a structured format)
Withdraw consent for marketing communications

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Enable enhanced features and personalization
Targeting Cookies: Used to deliver relevant advertisements

Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

8. Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

9. Contact Us

Data Protection Officer

Mailing Address

Shrinidhi Machine Tools

peenys

Industrial Estate

Banglore, Karnataka 560073

India

Contact Details

+91-805-020-1082

info@shrinidhimachinetools.com

Disclaimer: This Privacy Policy applies only to our website and services. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.